During this window there may be times users attempting to access the system will be presented with the Edupoint Maintenance message. But it has increased our stress levels tremendously. Monday, April 24 Synergy/HCPSS Connect Planned Maintenance- Planned maintenance has been scheduled for the evening of Monday, April 24 from 10 p.m. "We're trying to do what we can, and we're doing the best that we can. "It's a lot of dancing around, kind of cleaning it up," said Gannon.
Some principals are giving teachers time to work on this on Oct. In the meantime, teachers are rushing to enter and verify grades in Canvas and Synergy before the interim progress report deadline. There is a wide variety of people and we have to make sure we support that." "The challenge is you have digital immigrants who have done things a certain way for a long time, and then there are people for whom this is natural.
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"Right now, our biggest concern is teaching teachers and staff how to use the program," said Cosentino. "But anytime you switch programs there is that learning curve of, this is how I used to do this, and how do I do this now?" "I can definitely understand how some folks feel," said Nick Novak, principal of Howard High School.
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Some school staff have dismissed criticism of the software rollout, saying that frustrations are par for the course when learning how to use new software systems.
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"It seems like a lot of extra work could've been avoided with professional development for staff, with opportunities before school started to say, this is what we're going to show on the student side and on the parent side," Gannon said. Those staff serving as points of contact began receiving training in Canvas in the spring, but the majority of HCPSS staff did not receive training until August, a couple of weeks before school began. Limited opportunities were available this summer to explore Canvas, yet it was rolled out as school began." "As educators, we are learning how to use Canvas and Synergy as deadlines are being imposed for implementation. "Educators understand the power of the product but have had limited opportunities to explore and debug the product in a 'live' setting," said Bechta. And that didn't happen this time."īassett said that HCPSS piloted Canvas at Elkridge Landing Middle School in May and June, but that the pilot program was not used to record and post grades. Through June 1, families whose students are eligible for bus transportation are required to register through HCPSS Connect Synergy to receive service for the 2023-2024 school year. "If we're thinking about adopting something, we pilot it, and work out kinks before it goes lives to the entire 70,000 students. "But I have quite a few concerns, and also have been hearing several concerns from my colleagues about the rollout process," she said.
"I think that the program itself has the capability of being a very good thing from the perspective of centralizing how we do grades and other information, the way of collecting information from parents and streamlining the way students, parents and teachers can use the systems," Gannon said.
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